Shipping & Returns
Shipping Policy
I understand the excitement and anticipation that comes with acquiring a new piece of art and am committed to ensuring that your artwork arrives safely and promptly. Please review my shipping policy below:
Processing Time
Orders are processed within 3-5 business days after payment confirmation.
Shipping Methods and Costs
Shipping costs vary depending on the size of the artwork, the shipping method selected, and the destination. All shipping costs will be clearly communicated and agreed upon at the time of purchase. I work with reputable carriers to provide secure and efficient delivery services.
International Shipping
I offer international shipping. Please be aware that international shipments may be subject to additional duties, taxes, and customs fees upon arrival, which are the responsibility of the buyer. Delivery times for international orders can vary significantly and cannot be guaranteed due to the variables involved with customs clearance and the policies of different countries.
Packaging
Each artwork is carefully packaged to ensure its protection during transit. I use high-quality materials designed for art handling to prevent damage.
Tracking Information
Once your order has been shipped, I will provide you with a tracking number so you can monitor the delivery status of your artwork.
Delivery
Delivery times vary based on the shipping method and destination. While we strive to ensure timely delivery, please note that delays may occur due to weather, carrier issues, or customs delays for international orders.
Insurance
All shipments are insured for the value of the artwork to protect against loss or damage during transit.
Receipt of Artwork
Upon receiving your artwork, please inspect the package for any signs of damage before opening. If the package appears damaged, document it with photographs and notify me immediately so I can take appropriate action.
Contact Me
For any questions regarding your order, shipping options, or for assistance with tracking your delivery, please contact me. I am here to help ensure your artwork arrives safely and to your satisfaction.
I appreciate your support and am here to make the acquisition of your new art piece a seamless and enjoyable experience.
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Return & Refund Policy
I take pride in offering artworks that are one-of-a-kind, each crafted with care and passion. Due to the exclusive and original nature of my pieces, please note the following important aspects of my return and refund policy:
No Returns
All sales are final. Given the uniqueness and originality of each art piece, I do not accept returns. I encourage my clients to carefully consider their purchases and feel free to ask any questions or request additional information or images before making a decision.
No Refunds
Once a purchase is made I cannot offer refunds. Each piece is an original work of art that holds unique value and cannot be replicated or replaced.
Damages and Issues
Although returns and refunds are not available, I am committed to ensuring the satisfaction and happiness of my clients. If your artwork arrives damaged or if there is an issue with your order, please contact me within 48 hours of receipt with photographic evidence of the damage or issue. I will evaluate the situation on a case-by-case basis and work towards a satisfactory resolution.
Insurance
All shipped artworks are insured during transit to protect against damage. I advise clients to inspect their purchased artwork upon arrival and report any damages directly to the carrier as well as to us.
Contact Me
For any inquiries, additional information, or assistance, please do not hesitate to contact me. I am here to provide you with a seamless and enjoyable art acquisition experience.
Thank you for supporting original art and the artists behind these unique creations. I appreciate your understanding and adherence to me return and refund policy.